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F.A.Q's

Please click on the question to see your answer open below.

 

  • What happens when it rains?

    Wet is wet! The water slides are heated and most people do not even notice the rain. The lazy river and Wild Adventure Island are not heated.  Only during lightning storms are the slides evacuated and then only briefly.

    During rain, our dry rides are paused if the attractions become too slippery to operate safely.

  • Park Closure Policy

    Park Closure Policy

    Wild Mountain’s goal is to keep all activities open, however, certain weather will require that we cease operations.

    When it rains, our dry rides are paused if the attractions become too slippery to operate safely.  Normal operations will resume once management determines it is safe to do so.  If no lightning is detected, the waterpark will remain open. 

    Wild Mountain will close all operations if the following occurs:

    • Lightning is detected within a 10-mile radius. In the event of a lightning strike, all rides will shut down until 30 minutes after the last strike within the zone. This is a running clock that is restarted each time an additional lightning strike occurs.  Guests may shelter in the main chalet or in their vehicles.
    • There is a tornado warning.
    • There is a heavy downpour that affects visibility in the waterpark.
    • Wild Mountain reserves the right to close for the remainder of the business day if weather delays occur after 3pm or due to low attendance.

     

    Refund Policy:

    Wild Mountain does not offer cash refunds for weather related closures.  If we are forced to remain closed for more than 90 minutes, we will offer guests a rain check to return another day under the following circumstances:

    • Guests that entered the park less than 2 hours before activities were closed will be given a pass to return on another day. Eligible guests must be present at time of closure to receive their pass.
    • Guests that arrived at Wild Mountain more than 2 hours before closure of activities will not be eligible for a rain check.
    • Wild Mountain will allow guests to transfer unfulfilled tickets to another day if inclement weather is forecasted on the original date.
  • Do you have any "family" rates?

    No. All of our rates are priced individually, but if you have a group of 20 or more you will qualify for a special discount with advanced reservations.

  • Can I bring a picnic lunch or my own grill?

    Absolutely. You are welcome to bring your own picnic lunch and BBQ grills. Please, NO glass containers. Do not grill underneath tents. Outside alcohol is prohibited on the premises. Visit the Corduroy Club for adult beverage options and made-to-order meals. For quick bites and treats, the Snack Shack is conveniently located between the water slides and the alpine slides.

  • Do I Need A Wristband To Watch Others Do The Activities?

    Wristbands are required for participation in any ride/activity and for entrance to the Lazy River area. Non-participants may observe family and friends from the grassy spectator areas, the Lazy River Bridge and from the Water Slide Observation Deck only. Height restrictions and/or adult accompaniment may apply for certain activities.

  • Are there lifeguards on duty?

    Because we are not classified as a pool we are not required to have lifeguards.  We do have attendants that monitor the safety of our guests.

  • Does my child need to wear a life jacket?

    Life jackets are optional for guests 46” and up. Children under 46” must wear a life jacket on all water slides and in the lazy river. Life jackets are optional for Wild Adventure Island.

     

    Wild Mountain has life jackets to borrow, free of charge, from the ticket counter. Infant through adult sizes are available. PFDs from home that are Coast Guard-approved are welcome.

  • Are the water rides heated?

    The Avalanche Alley Waterslides and Wild Adventure Island have heated water. The Lazy River is unheated. 

  • Are there lockers available?

    Yes, we have daily lockers available in two sizes: $5 for small, or $7 for large. We also have cubbies available in the building and at various attractions.

  • What clothing and jewelry is permitted on the water slides?

    At Wild Mountain, we do not allow cut-off jeans or any clothing with rivets, zippers, snaps or metal because they will scratch the slides and cause possible injury to yourself and/or others. If you wear glasses, we recommend that you remove them or use a strap to secure them. We also recommend that you remove any jewelry and other loose items. Please keep in mind that if any of your jewelry falls off it is likely gone for good.

  • What clothing and footwear is required for Dry Rides?

    Shoes, shirt, and shorts/pants are required for all dry rides.

  • What age and height do you need to participate?

    Go-Karts: Guests 54” and up must be able to safely reach pedals to drive. Guests under 54” may ride with a paid adult. Sorry, no two guests over 54” may ride together.

    Alpine Slides: Guests 54” and up may operate a toboggan. Guests under 54” may ride with a paid adult. Sorry, no two guests over 54” may ride together.

    FreeFall XP: Guests must be at least 46” to participate in this solo activity.

    Tube Rides (Water Slides & Lazy River): Guests 46” and up must ride in their own tube. Guests under 46” may sit in the lap of a paid adult, and must wear a life jacket.

    Black Hole (Body Slide): Guests must be at least 46” to participate in this solo activity. Life jackets are not permitted on this water ride.

    Wild Adventure Island: No height restrictions, but children must be monitored at all times by a paid adult. Life jackets are recommended for children under 46”

    We do not recommend dry rides or water slides for children under 36”. Ages 16 and up are considered Adults for ride purposes.

  • If I bring a group of 20 or more, will I get the group rates?

    Yes, if you make reservations at least 72-hours in advance. For more information please visit our group rates page.

  • Can I purchase my tickets in-person?

    We encourage all guests to purchase their tickets online before arrival.  Sellouts do occur and this will ensure you have a spot reserved for the day.  But, tickets will be sold at the window if availability exists.

  • Can I bring my dog to Wild Mountain?

    Pets are only allowed in the parking lot area. We do have a tree line along the east edge of our parking lot to walk your pet. All dogs must be on a leash.

  • Are there things to do for all ages?

    Yes! Wild Adventure Island is fun for all ages--even the littlest tykes. Plus most ages enjoy the waterslides, Alpine Slides and Go-Karts. Unlimited water pass required for all guest to enter Wild Adventure Island and the Lazy River Area.

  • Will Wild Mountain provide bus service to the Scenic Boat Tours or the Canoe Rental?
    No, you must provide your own transportation.